Frequently Asked Questions

Everything you need to know about your favorite bubbly soda.

What exactly is poppi?

poppi is a delicious prebiotic soda that combines fresh fruit juice with apple cider vinegar to create a functional beverage that tastes amazing and supports gut health.

How should I store my poppi cans?

While poppi is shelf-stable, we highly recommend keeping it refrigerated to maintain the best flavor profile and ensure a crisp, refreshing experience every time you pop a top.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your shipment's progress.

What is your return policy for beverages?

Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please reach out to our support team within 14 days for a replacement or refund.

Is poppi vegan and gluten-free?

Yes! All poppi flavors are 100% vegan, gluten-free, and non-GMO, making them a great choice for a wide variety of dietary preferences.

Do you offer subscription discounts?

Absolutely. You can choose to subscribe to your favorite flavors and save 15% on every recurring order. You can skip, pause, or cancel your subscription at any time through your account portal.